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Getting Started with Ezeedesk

Set up your configure support channels, customize your portal to reflect your br..


Email Channel

Use your email channel to its full potential with all the information you need a..


End User Experience

End-user experiences (UX) undergird the value that brands deliver to their custo..


Live Chat Channel

A quick guide to customize and install live chat..


Latest Articles

This is our latest article which will provide you the solution of everything you need.

For every incoming email, Ezeedesk checks 3 email markers to understand whether the email is a reply to an already-existing ticket. If the email is id...View more

In addition to setting up your support mailbox via email forwarding, you can also choose to use your own email servers for sending and receiving email...View more

Login to your Ezeedesk account to edit your end user tickets.Click on dashboard on the top right corner > DashboardIn the check ticket status ...View more

Email is probably the most effortless manners by which your clients can contact you, so you have to ensure you put it up on your site and let every on...View more

Each individual who brings a help ticket up in your helpdesk through any channel naturally turns into a contact. You can cause your clients to make a ...View more

You have personal values, beliefs, and performance benchmarks. Your business also has these characteristics and they are referred to as company standa...View more

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